About ARC

Welcome to ARC Representation

Founded in 2014 by Raymond Padgett, Managing Partner.  ARC is quickly becoming known as the Rep Group with the best customer service in the industry.  Representing quality suppliers, dealers and distributors. Dedicated to growing the top lines and your bottom line.  We are thrilled to introduce you to ARC and to tell you what we are trying to accomplish.  The best way to start that is to tell you what we are not about.  We are not a rep group looking to have a couple of dozen lines, but rather we want 8 – 10 quality suppliers whose business we can concentrate on and truly grow.  We also want to concentrate on growing the business of the dealers we call on so the entire industry profits.  In order to accomplish these goals, we’ve established a checklist to guide us in choosing our suppliers and we’re happy to share that with you.

  • Quality Products: Our reputation is on the line with every manufacturer we represent. If that manufacturer creates quality products then we can recommend them with a clear conscience, knowing that our dealers will ultimately appreciate our recommendations. Therefore we are looking for suppliers that take pride in their products.
  • Customer Service: We will be known as providing the best customer service in the industry. In order for us to cultivate that reputation our suppliers have to have that reputation. An ARC supplier commits to answering our phone calls and working with us on a priority basis to make sure any questions are handled immediately.
  • Integrity: ARC suppliers have to commit to tell the truth, the whole truth and nothing but the truth. You can rely on their word and put stock that they will live up to their commitments.
  • Dedication to the customer: We realize that nothing is sold until a retail customer pays for it and leaves the dealership with the product. So our suppliers are dedicated to moving product out the dealership doors. Depending on their products this can be through promotional materials, education or other types of support.To reiterate the main point, ARC suppliers have to be quality suppliers. We are dedicated to being the highest quality rep group with the highest quality suppliers. So our suppliers will be handpicked and/or developed to become best-in-class. So dealers and distributors know that working with an ARC supplier will mean an easy, reliable and profitable business relationship.Please follow us on Facebook and sign up for our monthly BLOG. We look forward to working with you.
  • To reiterate the main point, ARC suppliers have to be quality suppliers. We are dedicated to being the highest quality rep group with the highest quality suppliers.  So our suppliers will be handpicked and/or developed to become best-in-class.  So dealers and distributors know that working with an ARC supplier will mean an easy, reliable and profitable business relationship. Please follow us on Facebook and sign up for our monthly BLOG. We look forward to working with you.
     

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